Daycare Policies

  • Prices do not include tax.
  • Must book in advance by calling or emailing us – NO walk in’s.
  • Minimum 1 day a week attendance required.
  • Drop-off’s are from Open – 1:00pm otherwise you will be turned away and ‘No Show’ fee applies.
  • 24-hour Notice required to cancel scheduled daycare otherwise ‘No Show’ fee applies.
  • After Hours Pick-up available 7 days a week by booking only.
  • 2 and 3 Dog rate applies to dogs from the SAME owner.
  • Trial + Assessment must be booked in advance by calling or emailing us.
  • No refunds on packages. 1 year expiry.
  • Cards only – No CASH payments.

Hotel Policies

  • Prices do not include tax.
  • 50% deposit required for all hotel bookings.
  • 72-hour notice for cancellation of hotel booking required to receive your deposit back.
  • Drop-off time must be scheduled at time of booking. Drop-off is from Open – 1:00pm.
  • Drop-offs scheduled for AFTER 1:00pm will be subject to ‘Late Drop-Off’ fee.
  • Pick-up is from Open – 1:00pm.
  • Pick-ups taking place AFTER 1:00pm will be subject to ‘Late Pick-up’ fee.
  • Peak Times are: Christmas break, long weekends, summer, spring break, holidays. Dates are based on current year’s school schedule and may vary year to year.
  • Cards only – No CASH payments.