When booking your dog’s stay, we will also schedule a drop-off time. Our drop-off times are between Open and 1:00pm daily so that your dog has time to get reacquainted with staff, meet new friends and get enough play time that when dinner and nap time comes, they’re hungry and tired. If you would like to schedule a drop-off later than 1:00pm, you will be charged a ‘Late Drop-off’ fee.

As for pick-up, we have a few options. A pick-up by 1:00pm on your scheduled pick-up day is included in your daily boarding cost, for pick-up after 1:00pm a half-day daycare charge will be applied on top of your Hotel costs. We also offer an After Hours pick-up time 7 days a week from 8:30pm-9:00pm for an additional fee of $10.00. After Hours pick-ups must be booked at least 2 hours before our closing time on your scheduled pick-up day. We understand that sometimes circumstances arise, if our drop-off/pick-up requirements can’t be met, please contact us and we’ll do our best to help make it as easy as possible for you.

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