If you have any other questions after reading the below or if you’re unsure if daycare is the right fit for your dog, please feel free to give us a call anytime.


Daycare

What are the requirements for my dog to attend daycare?

Our requirements for daycare apply to all dogs, no matter the size or breed.

  • Must be good with other dogs and people. All dogs must pass a temperament test before being able to come and play.
  • Have up-to-date Vaccinations
  • Must be spayed/neutered after the age of 7 months

What vaccinations does my dog need to have to come to daycare?

We require up-to-date Rabies and Distemper Vaccinations. For puppies, they can come play TWO WEEKS after they’ve received their second set of puppy shots. We do accept and encourage Titer tests in lieu of some vaccinations, please contact us directly if your dog has any special vaccination issues.

Can my dog come to daycare if they not spayed/neutered?

All dogs must be spayed/neutered by the age of 7 months. We understand that some breeders want owners to not spay/neuter until the dog is at least 1 year, however this can cause issues within a daycare/boarding setting, so this rule is not negotiable.

Are big and small dogs kept together?

No. We have separate buildings and play areas for both sizes. The big dogs play at The Dog Patch and smaller dogs and young puppies play at The Puppy Patch. However, if you have a smaller dog that loves to be with the big dogs, then they are more than welcome at the Dog Patch.

Where do the dogs go to the bathroom?

The Dog Patch and The Puppy Patch have attached outside areas where your dog can go to the bathroom whenever they need to. All dogs have access to outside at all times; therefore there isn’t any disruption of toilet training for your puppy or any confusion for trained dogs.

Do the dogs go for walks/taken off the premises?

No. For safety reasons we do not take the dogs off of the premises. The big dogs have 2400 sqf of indoor play area and over 10,000 sqf of outdoor area with levels and tunnels and pools to play in. The small dogs have 500 sqf of cozy indoor space and more than 2000 sqf of outdoor space that includes a covered area, trees and tunnels. They get more than enough physical, mental and human stimulation every day. If anything, this is a big part of why people bring their dogs to us…..you won’t need to walk your dog after a day of daycare!!

Do you allow all breeds?

Yes!! We do not discriminate by breed, only by behavior. All dogs are required to pass a temperament test done by our Certified Trainer to be able to come play.

Are the dogs ever left alone?

No. The dogs in all areas are always supervised by our highly trained staff.

Can my dog have a scheduled rest during the day?

Yes, if you would like your dog to get a scheduled rest, just let one of our staff know, we will make sure that your dog has some uninterrupted quiet time to re-energize.

Do you offer pick-up and drop-offs?

At this time, we do not offer this service.

Do you have to book daycare in advance? Do we have to bring our dog a minimum amount of days?

YES – you must pre-book your dog for daycare and your dog must attend at least ONE day a week. You can call, email or Facebook us with that information. We do NOT allow drop-ins, and have a maximum number of dogs that we can take on any given day, so to ensure we have enough space for your dog, it is required that you book your days. Please note you MUST drop-off your dog for daycare before 1:00pm.

Do you have/use toys in daycare?

The Dog Patch: No. We do not use any kind of toys/balls etc. This is for the safety of all dogs as they can ingest parts of toys and become protective or obsessive over a toy. We encourage more social interactions between the dogs so toys are not required.

The Puppy Patch: Yes. We have some toys to help with socialization. We find that the small dogs sometimes need structured group play, so chasing a ball or toy with their friends works very well.

Hotel

What are the requirements for my dog to stay at the hotel?

Our requirements for boarding apply to all dogs, no matter the size or breed.

  • Must be good with other dogs and people. All dogs must pass a temperament test before being able to come and stay.
  • Have up-to-date Vaccinations
  • Must be spayed/neutered after the age of 7 months

What do I need to bring for my dogs Hotel stay?

The only thing you NEED to bring is your dog’s food. We require that you separate your dog’s food into meal size portions for the number of days that you will be away in soft sided/zip lock bags as we have limited food storage space. You may want to also bring a few days extra, as sometimes planned pick-up times/day’s change. We strongly encourage you to bring something that smells like home, either the bed they sleep on or a towel or shirt. You can bring toys or chews, those will stay in their suite and your dog will have access to them at nap and bedtime. We supply a raised bed for all dogs, which fits most dog beds, we also have cozy blankets for on top in case they didn’t bring one of their own.

Do you feed all types of food?

Yes. We can feed and store all types of food. We have a large fridge and freezer for raw or homemade food. With all food types, we ask that you separate your dog’s food into meal size portions for the number of days that you will be away. This ensures that you have packed enough food for their entire stay.

What Vaccinations does my dog need to have to stay at the Hotel?

Just like our daycare, your dog needs to have the Rabies and Distemper Vaccination. We also accept and encourage Titer tests. We require that all vaccinations be done at least 14 DAYS BEFORE you bring your dog for boarding as vaccinations can lower your dog’s immune system and your dog needs to be in good physical condition to come and play.

We kennel our dog at night at home, can we bring our kennel?

Yes, if you usually kennel your dog at night, then please bring their kennel. Keeping your dogs regular routine will be less stressful for your dog and ensure that there is no “re-training” when they go home.

Where will our dog(s) sleep? Can our dogs sleep together?

All dogs have their own private sleeping suites, this is where their bed and any toys that they brought from home will be kept. Our sleeping areas are climate controlled for all seasons ensuring that your dog has a comfortable night sleep. If you have more than one dog and want them to sleep together, that’s not a problem. We have many options for multiple dog families.

What’s my dog’s daily routine while staying at the Hotel?

After a good night sleep, all Hotel dogs go outside for their morning “business”. Breakfast is then served and playtime begins! When the afternoon rolls around, Hotel dogs are given a midday nap to ensure they are not overexerted or overstimulated. They then return to daycare for a few more hours to play with their friends. In the evening, Hotel guests are off to their private suite for dinner and a well-deserved nap. After nap-time, there is still time for one more play before last pees and then down for the night. When morning comes…we do it all over again!

Do you take dogs that need to have daily medication?

Yes, we are more than happy to help your dog stay healthy and happy. Keep in mind however, that your dog should be able to physically handle this type of environment. We are not able to take dogs that are incontinent.

Does someone sleep with the dogs at night?

No. Both of our buildings are fully alarmed and monitored by a private security company. We have a hard wired fire detection system monitored 24 hrs a day. All rooms/areas have a live feed video surveillance system monitored by The Dog Patch. The dogs private sleeping suites are totally self-contained and locked when occupied. We find that our dogs settle and get a better night sleep when there are no human noises or distractions.

Can our dog get a bath or a full groom before we pick them up?

Absolutely!! You can book your dog for a bath or groom so they’re nice and clean when you pick them up. Just let one of our staff know what you would like to have done when you drop off your dog.

Is there any way I can see my dog while I’m away?

Yes, you can see your dog everyday! We post pictures of both the big dog and small dog areas daily. Please visit out Facebook Page, either through this website (if you don’t have Facebook) or by searching The Dog
Ppatch on your personal Facebook page. If Facebook is not an option, please let our staff know and we’ll be happy to email pictures directly to you.

What are the Hotel’s drop-off and pick-up times?

When booking your dog’s stay, we will also schedule a drop-off time. Our drop-off times are between Open and 1:00pm daily so that your dog has time to get reacquainted with staff, meet new friends and get enough play time that when dinner and nap time comes, they’re hungry and tired. If you would like to schedule a drop-off later than 1:00pm, you will be charged a ‘Late Drop-off’ fee.

As for pick-up, we have two options. A pick-up by 1:00pm on your scheduled pick-up day is included in your daily boarding cost, for pick-up after 1:00pm a $20 daycare charge will be applied on top of your Hotel costs. We understand that sometimes circumstances arise, if our drop-off/pick-up requirements can’t be met, please contact us and we’ll do our best to help make it as easy as possible for you.